FAQ
Q: What is Print on Demand (POD)?
A: Print on Demand is a service where products are printed as soon as an order is placed, allowing for custom and unique designs without the need for large inventories.
Q: What types of products do you offer?
A: We offer a wide range of products including t-shirts, hoodies, mugs, phone cases, posters, tote bags, and more. Check our catalog for the full list.
Q: How do I place an order?
A: Browse our catalog, select your desired product, customize it if applicable, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
Q: Can I make changes to my order after placing it?
A: Changes can be made within 24 hours of placing your order. After that, the order is processed, and changes cannot be accommodated.
Q: How do I know if my order was successful?
A: You will receive a confirmation email with your order details. If you do not receive an email, please check your spam/junk folder or contact our customer support.
Q: How long does it take to receive my order?
A: Production time is typically 3-5 business days, and shipping times vary based on your location. Estimated delivery times are provided at checkout.
Q: Do you offer international shipping?
A: Yes, we ship to many countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on the carrier’s website.
Q: What is your return policy?
A: We accept returns for defective or damaged items. Please contact our support team within 30 days of receiving your order for assistance..
Q: How do I request a refund?
A: Contact our customer support team with your order details and the reason for the refund request. Approved refunds will be processed within 5-7 business days.
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment options as listed at checkout.
Q: Is my payment information secure?
A: Yes, we use secure payment gateways and encryption to protect your payment information.
Q: When will I be charged for my order?
A: Your payment will be processed at the time of placing the order.
Q: How can I contact customer support?
A: You can reach our customer support team via email at contact@lkalstore.net or through our contact form on the website.
Q: What are your customer support hours?
A: Our customer support team is available Monday to Friday from 9 AM to 6 PM EST.
Q: Where can I find more information about your services?
A: Visit our page About Us for more detailed information and additional resources.